General: Who we are
Our holiday pop-up shop website address is https://quirkbooks.biz. You can also find us at https://quirkbooks.com, our main website.
We are located at the following address:
Quirk Books
215 Church Street
Philadelphia, PA 19106
Scope
This statement applies only to information collected by this web site. This does not apply to third-parties, including Aftership and The Everywhere Store® Powered by Zola and MailChimp; we encourage you to read the privacy statements of those other sites for assurance that their practices safeguard your privacy.
What personal data we collect and why we collect it
We collect the following data: name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
We have a contact form on our website so customers can reach out to us with any issues. The personal data captured is your name and email address.
We do not use the information submitted through them for marketing purposes.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
We use Google Analytics on our website. If you wish to opt out of having cookies placed for the purposes of Google Analytics, there is an opt-out browser add-on from Google that helps make opting out easy and convenient for users. You, as the customer, have the right to opt out.
Who we share your data with
For our Shop Our Online Events shops:
We use The Everywhere Store® Powered by Zola to accept payments. You can find their privacy policy here.
All payment transactions via The Everywhere Store® Powered by Zola are encrypted using advanced, 128-bit Secure Socket Layer (SSL) technology. They use Vantiv, a PCI Compliant, leading payment processing company, to secure your credit card information. Regular PCI Compliance security assessments are performed by TrustWave, the industry leader for compliance management.
The Everywhere Store® Powered by Zola never shares your credit card information with anyone.When you provide your email address, they only use it to contact you with information about your purchase. They do not share your email address with anyone.
For our Holiday Pop-Up shops:
We use Stripe to make our credit card transactions. You can find their privacy policy here.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.
At checkout, you will be asked if you would like to sign up for our newsletter. This integration is through Mailchimp, and you will not be added to our newsletter list unless you actively opt-in. When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read the Mailchimp for WooCommerce privacy policy here.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How to contact us about privacy-specific concerns
If you have a privacy-specific concern, please email us at socialmedia@quirkbooks.com.
How we protect your data
Our website, https://www.quirkbooks.biz, is encrypted with an SSL certificate so your personal and transactional information stays secure.
WooCommerce: What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders and support you.